Environmental, Social, and Governance

SUSTAINABILITY

At Docusign, our goal is to promote environmental sustainability across our global business, including our operations, sourcing practices, and products. We are committed to being more environmentally friendly—from enabling paperless processes for our customers to investing in organizations that are making a sustainable impact. Each of us has a role to play by making small changes in our daily behaviors to mitigate the effects of climate change and preserve our environment.

As part of our ongoing commitments, Docusign has been certified as carbon neutral annually since 2022. We are dedicated to reducing our carbon footprint and have set science-based targets in alignment with the Science Based Targets Initiative (SBTi) to guide our efforts. Our goal is to achieve net-zero emissions by 2050. To support this commitment, we are actively working toward powering 100% of our operations and data centers with renewable energy.

DOCUSIGN.ORG

As a company, we are committed to helping organizations realize productivity and efficiency gains through agreements, while reducing their environmental impact. For the past 20 years, we have helped millions of organizations replace paper with digital processes which supported them in their digital transformation and sustainability goals. As we expand our offerings in intelligent agreement management, Docusign is committed to supporting our customers with solutions that enable environmental and social impact goals.

Docusign.org is how we bring the strength of our products, people, and resources together to create stronger communities and a more sustainable planet. In 2018, we began to expand our commitment to social impact when we committed to donating at least $30 million in cash or stock, over the next 10 years, to the Docusign Foundation (formerly called DocuSign IMPACT). Since then, we’ve built strong employee engagement programs, a strategic approach to grantmaking, and a new focus within our impact strategy that drives efficiencies for nonprofits through our products.

Docusign for Nonprofits: We support thousands of nonprofit organizations with the opportunity to use our products for free or at a discount every year. Docusign solutions help accelerate key business processes for nonprofits, freeing up resources so they can focus on their mission and serving their communities.

EMPLOYEE ENGAGEMENT

We are committed to creating an engaging work environment where every employee feels empowered to succeed, be heard, exchange ideas openly, and build lasting relationships. We invest in our employees' growth by providing opportunities to develop your skills, advance your career, and be recognized for your contributions. We also prioritize a healthy work-life balance, providing the flexibility and resources you need to thrive both inside and outside of work.

Collaboration & Feedback

We believe collaboration is key to innovation. We foster a culture of open exchange by encouraging cross-team collaboration on projects and initiatives. This includes participation in special projects and hackathons, where diverse perspectives can spark creative solutions. We also prioritize continuous improvement through a culture of feedback. We actively solicit employee insights through surveys and other channels, ensuring everyone has a voice and feels valued in shaping the future of Docusign.

Employee Networks

Docusign fosters a culture of connection, where building lasting relationships is key. We achieve this by providing opportunities for employees to connect across teams and locations through:

• Engaging networking events that create space for interaction and relationship building.

• Vibrant employee resource groups (ERGs) that connect employees with shared interests and backgrounds, fostering a sense of belonging and community.

• Meaningful in-person gatherings that bring hybrid teams together for collaborative and team building, strengthening bonds and fostering a sense of shared purpose.

Career Development

Working at Docusign is about being able to do challenging and meaningful work in an environment where you can be yourself. We offer a number of resources to help engage and develop our employees including:

• High quality online learning resources

• Career frameworks that provide transparency for development of career paths

• Education assistance towards ongoing development and certification

• Performance and development coaching

Manager Enablement

We believe that everyone wants to do meaningful work and grow their careers at Docusign. Our People Managers are the key to making that a reality. We have clearly defined a set of manager expectations that outline what it takes to be a great people leader at Docusign at any level. We invest heavily in the development of our managers and leaders via the following:

DIVERSITY, INCLUSION, & BELONGING (DIBs)

We build products that help bring people to agreement and as such we welcome different perspectives that reflect a broad range of characteristics including personal experiences, geography, age, background, gender identity, race or ethnicity, sexual orientation, language, culture and many others.

Diversity, Equity & Inclusion (DEI) enables all of us to make our unique mark while doing impactful work at Docusign. We know that having diverse teams working in an inclusive environment will help us achieve better business results - across product innovation, customer experience and employee success. By focusing on building diverse, inclusive teams across every level and within each department, we’re creating an environment where everyone can contribute to our success.

DIVERSITY + EQUITY + INCLUSION = BELONGING

• Diversity – Our unique and individual experiences, perspectives, skills, characteristics and backgrounds that we each bring and the reflection of our customers, partners, and community we serve globally.

TRUST

Businesses around the globe leverage Docusign for their most sensitive and time-critical transactions. We care about your business, and we honor the trust you place in our solutions. We fulfill that responsibility with a comprehensive approach addressing the security, privacy, compliance, and validity of your Docusign transactions.

• Information Security – Security at Docusign is everyone’s job. We invest in training and awareness to ensure that security stays top of mind for all of our employees. We have a cross-functional team of experts across the globe who are 100% dedicated to security-related activities. We make ongoing investments in threat intelligence in order to continually enhance our proactive monitoring programs. More about our security program.

• Physical Security – Docusign also has a team that focuses entirely on physical security. This includes buildings and workplace security, as well as employee travel safety programs including geo-political analysis, crisis management and protection services.

• Compliance – Docusign’s compliance program consists of third-party audits and self-assessments to attain and maintain compliance with global certifications and standards. Docusign is committed to ensuring data is protected against security threats and preserving the confidentiality, integrity, and availability of our service to our customers.. More detailed information on our Compliance program